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Sent emails

New Poster

Sent emails

Greetings. My sent emails folder only goes back less than a month. Has it always been this way? How do I locate sent emails that were sent more than a month ago? TIA!!!

Email Expert

Re: Sent emails

Assuming you are using only the Comcast webmail interface, you need to check your deletion schedules to see how you have them set.  From the Inbox page, go to  Preferences>>>>>>>>>Email>>>>>>>>>>Email Deletion Schedule.  If you have the account enabled on any other device or in a client, the whole story changes, as those will override the Comcast preferences.




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New Poster

Re: Sent emails

thnx. Had it set to delete after 30 days. DOH!