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Sent, Trash, Junk Folders

New Poster

Sent, Trash, Junk Folders

Help, the folders on the left side of my email are gone. Inbox, Trash, Sent etc. How do I get them back. I have searched for help and am told I need IMAP support to email. How can this be fixed?

Gold Problem Solver

Re: Sent, Trash, Junk Folders

Click on the arrow next to Folders, yiu have probably hid the folders in error.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




New Poster

Re: Sent, Trash, Junk Folders

I have Comcast web-based email. The newer version that downloaded a few weeks ago.  I have a MacBook Pro.  I was dragging an e-mail to one of my personal folders.  I flinched on the mouse pad and suddenly all my personal folders are gone.  What the whah?  Where did they go there are many saved emails in them.  I still have "inbox, sent spam, trash, drafts" but my folders I named under these are gone.  

 

Logged out then back in.  All good now!