Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Sender says wrong name- not me!

New Poster

Sender says wrong name- not me!

When i send e-mails it says they are from Colan Moore Chambers. This is not me and i do not know how to fix it. Any help would be greatly appreciated!


Thank you!

Gold Problem Solver

Re: Sender says wrong name- not me!

Call 1-800 Comcast and tell tgecRep what youbarecseeing.

Is this happening with EVERY email you Send?

Post back.

Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.