Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,838

members

16

online now

1,953,740

discussions

Top

Secondary Email Account

Frequent Visitor

Secondary Email Account

I have a Secondary email account.

I would like to change the User Name and Email Address on the Secondary account.

 

Is it possible?

How to do it?

Service Expert

Re: Secondary Email Account

Yes, it is possbile.

 

To change it sign in to MY ACCOUNT as the PRIMARY user account (email address).

 

Users & Preferences tab.

 

Click the tab for the secondary account you want to change.

 

Under Username click Change username.

 

Fill out the information, click Save username.

 

All mail for the current user name will still be in your email. Mail sent to that address after the change will be bounced back to the sender since it no longer exists.

 

 

 




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon