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Screened folder is missing

New Poster

Screened folder is missing

I  cannot access my screened Mail folder, which used to be located under my Inbox, Trash, Spam, etc, but now it is gone, and so are all e-mails that I had saved in my Screened folder!!  HELP!

Email Expert

Re: Screened folder is missing

Look to the left of the other folders for a small black arrowhead.  If you see one click on it.  Does the missing folder reappear?  Was the folder a sub-folder of one of the others?  If so, it is subject to the same deletion schedule as the parent folder, and that could account for it being gone.




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