Scheme Mail?

[1199R]

Got this mail several time
Is this real or scheme?
I never order this 

HI JOHN,

Your order is in process

We received JOHN's order, #656589. It's in process and you will receive a confirmation email when your order is ready to be shipped. If you did not place this order, please call us at (888) 936-4968.

Questions?

Call Us: (888) 936-4968 or Chat Live XFINITY Mobile 1701 John F. Kennedy Blvd. Philadelphia, PA 19103 www.xfinitymobile.com XFINITY Mobile Customer Agreement & Policies Device Payment Plan Agreement To learn more about returns check out our Returns Policy

This is a service-related email to keep you informed about your XFINITY Mobile Account. Please do not reply to this email - it is not monitored. Comcast respects your privacy. For a complete description, view our Privacy Policy. © 2017 Comcast. All rights reserved. All trademarks are the property of their respective owners.

[ComcastKenF]

1199R, if you didn't place this order,  I encourage you to reach out to XFINITY Mobile to have it cancelled and then reach out to the Customer Security Assurance Team to have this investigated. 

XFINITY Mobile can be reached at 18889364968. 

CSA:  www.xfinity.com/fraudclaimform and 844-335-8719