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Saving a new address in Xfinity addresses

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Saving a new address in Xfinity addresses

I have tried to enter a new address in my Xfinity address file. When I go to save my entry I get a message saying "Saving" after a long time I get a message saying that the entry can not be saved due to a technical error and to try again later. I have accessed my Xfinity account on a PC (Chrome) and a Mac (Safari) with the same error message. None of my settings have changed! Any suggestions on how I can save my new addresses? 

Gold Problem Solver

Re: Saving a new address in Xfinity addresses

Switch to the LITE version if Xfinity Connect to make changes.  To do:

Open the Inbox, click on PREFERENCES.  Next click on GENERAL.

IN THE NEW WINDOW THAT OPENS, CLICK ON LITE to make the switch.  Close and re-open your Inbox, then click in the address book to make the changes.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.