Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,950

members

904

online

36,143

topics

Top

Safe List?

Frequent Visitor

Safe List?

Who makes up a 'safe list' and how is it done?  Trying to block a bunch of random emails, ads, oreganizations...Thanks. .Linda

Email Expert

Re: Safe List?

There is a Safe List, but you need to understand that if you enable it, you will only get emails from contacts you deliberately put on that list.  Nothing else will get through.  To enable it, on the Inbox page click on the gear icon in the upper right corner of the page, then on Settings.  On the landing page click on Advanced Settings and you will see it.  If you just want to block certain parties, then you can use filters for that---------------------

 

Assuming you are still in the old email format-------------

From your Inbox page, go to Preferences>>>>>>Email>>>>>>>>Email Filters. Click on that, and then follow the prompts to set up a filter for that sender. One of the options is "Discard", which dumps any emails from that sender and you just never see them.

If you are in the new format, click on the gear icon in the upper right corner of the screen, then on Settings. There you will see Filter Rules. Click on that and follow the prompts. In the new format there are basically two ways you can block someone; first, you can just pick "Discard" as the action same as with the old format.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 129 views
  • 0 kudos
  • 2 in conversation