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Retieiving icons

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Frequent Visitor

Retieiving icons

How can I get the little icons back on my email page so I can delete several messages at one time?

Accepted Solution

Re: Retieiving icons

joe1jake2,

 

Those icons should most definitely be there. Question: Do you see any of the icons? Your screen should look similar to below.

Can you send me a screenshot (in PM if you have identifying information)

 

Checkboxes.PNG

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Email Expert

Re: Retieiving icons

Are you on a desktop or laptop computer using a browser and the webmail UI? Or are you on a tablet or what?  Do you mean the toolbar icons in the new email format?   Are you saying you can't see the toolbar with the trash can icon in it?




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Frequent Visitor

Re: Retieiving icons

I am on a desk top and I am referring to the little icons to the left of each email message that allows you to delete that message. Those little icons are no longer there. Thanks for responding. Hope you can help me figure out how to retrieve them. 

Email Expert

Re: Retieiving icons

Are you using just a browser to access the webmail UI?  If so, do you mean the little box that you can check or what?




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Frequent Visitor

Re: Retieiving icons

Yes, those icons, but I have since learned that the email was updated and those icons are no longer available, but thank you for trying to help

Official Employee

Re: Retieiving icons

joe1jake2,

 

Those icons should most definitely be there. Question: Do you see any of the icons? Your screen should look similar to below.

Can you send me a screenshot (in PM if you have identifying information)

 

Checkboxes.PNG





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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon