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Create a rule in your client, search your email address and check against public forums, open an email with a 3rd party that wont evaporate when you switch providers... You know, the normal steps. Gmail's pretty good.
Spam filter is only as good as you make it, you need to enter in your own keywords to filter and your own address filters, like every other email service.
Opening a ticket wont do anything for you, this problem exists because your email was posted somewhere online either by you yourself or made public as part of something you signed up to join/receive. If it's as bad as you say, by the thousands, let the email account die.
Or, if you wish to involve Comcast employees, here's the CSA info. (Google-able with terms as simple as "Comcast spam help")
The Customer Security Assurance organization has been established to ensure a safe and secure online experience for Comcast customers. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected PCs (commonly referred to as "bots"), online fraud and other security issues.
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
thanks, already called that number and was told the "ticket is still being worked"......so I'll just change email addresses more than likely, and notify all my bill provider's, teachers, etc....of the new address.....thanks for the suggestion.
Really though, honestly, I have no idea why people use ISP-provided emails. They don't have great spam filtering, they're super-limited, and they're only good for as long as you can keep from getting fed up with the provider and switching.
Gmail has innumerable advantages over any ISP email address.
ARRRR.... Here is the actual post I was refering to by BruceW:
Create a folder with a name like "NotInContacts" to hold the rejected mail. Then, in Email Filters (Preferences / Email / Email filters), define this filter:
If [Address in] [From] [not in] [Contacts] [File into folder] [NotInContacts]
Hope this helps you......robedglow1
Thanks robedglow1 !!! At this point, i'll probably use an old gmail address that I was no longer using. I was really receiving no spam until late yesterday afternoon & i've never even really had to add anyone to my contacts list & make filters. just don't have time for all of that. I appreciate your efforts! have a great evening!!
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.