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Reading pane in E-mail is gone

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New Poster

Reading pane in E-mail is gone

If I am in the Full Version (in E-mail), the checkbox to the to the left of the Subject, where you can choose to delete or move multiple e-mails at a time, is gone.  When I go to the Lite Version, the checkbox is there, but the reading pane is gone, and I can no longer find the setting to set a reading pane. I have to open each email to see what it is...  I want my old format back where I chose a reading pane at the bottom, and could check off multiple emails and move or delete them... Can anyone help?   I tried to call comcast, and they suggested I just switch back and forth...  Thank you!

Accepted Solution

Re: Reading pane in E-mail is gone

Thank you very much!  The "View" button was not in either version, and that was what I was looking for.   Comcastcustomer Service said they were still updating their system... It still isn't there in the Lite version, but I just checked the full version, and it is back!  Thank you for the help!  I really appreciate it!  Smiley Happy

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Email Expert

Re: Reading pane in E-mail is gone

In the toolbar, click on "View".  Set it so the reading pane is to the right and the checkboxes should reappear.




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New Poster

Re: Reading pane in E-mail is gone

Thank you very much!  The "View" button was not in either version, and that was what I was looking for.   Comcastcustomer Service said they were still updating their system... It still isn't there in the Lite version, but I just checked the full version, and it is back!  Thank you for the help!  I really appreciate it!  Smiley Happy