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Re: address book won't open

New Poster

Re: address book won't open

 

I cannot access my address book for Comcast.net mail!  My computer was changed to Windows 8 and then 10--I don't know what I'm using at the moment!!!  

 

Email Expert

Re: address book won't open

Exactly what happens when you try to access the address book?  I'm assuming you are using the Comcast address book.




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Gold Problem Solver

Re: address book won't open

What happens exactly when yiu go into Xfinity Connect and click on your address book?

 

Which browser/ version are you using?  Have your

cleared your cache, closed, and re-opened your browser?

 

Have you tried a different browser just to see if the problem is specific to your current browser?

 

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Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.