Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,770

members

1,372

online

36,123

topics

Top

Re: Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

New Poster

Re: Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

I am having the same issue. In the past I have been able to watch Xfinity online,access my account,and use bill pay.. It did not matter how I was connected or what location. I just so happen to be at work today.  How do we stop the redirect? 

Official Employee

Re: Trying to pay Comcast bill online, keep being redirected to Wifi On-Demand webpage.

Hi d1001more, I can review why you are getting redirected. Can you please send me a private message with your account information (name on account, address and account number).

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 255 views
  • 0 kudos
  • 2 in conversation