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Re: Email not working

New Poster

Re: Email not working

when is the email problem going to be fixed

Gold Problem Solver

Re: Email not working

Post the answers to all questions below.

Include all details do we can help you out.



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Admin1

Re: Email not working

Hi jwiskowski,

 

Can you be more specific about the problem you're having? 




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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Email not working

Email downloading now.  Cleared history, but it is so slow--just like the old dial-up.  It can take an hour just to look at 2-3 emails.