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Re: Email addresses

New Poster

Re: Email addresses

I have entered contacts - email addresses - of those I wish to communicate with into my address book.  I have set up a group and inserted those I want to be in that group.  When I click on the name of the group, I don't see all the names I have chosen to be in it.  Is that not possible with Comcast e-mail?  I have had the ability to see them in another e-mail location.  (That one is driving me nuts so I would like to leave it for the one I have with Comcast.)  

Email Expert

Re: Email addresses

If you type the name of the group into the To: field of a new email, do the names show up?  If not, go back into the address book and add them to the group again and see if they "take".




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New Poster

Re: Email addresses

Thanks for your help.  I solved it but now when I try to send a group e-mail, click on the group name, and see all the names in the TO part of the e-mail, insert my message and click Send, I get a message that the addresses in the group aren't accepted or whatever so the message doesn't go to anyone.  Comcast people have worked with it for awhile but can't give me any answers and I still have the problem.  

Email Expert

Re: Email addresses

I know that if just one email address has something wrong with it, that will keep the message from being sent.  Look for a typo, or a character that doesn't belong like a dot or space.




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New Poster

Re: Email addresses

Thank you.  I think it is solved for the moment.  

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