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Re: Email Issues

Problem Solver

Re: Email Issues


susanrosevalley wrote:

Xfinity email has become THE WORST. I open it, it spins for a while, takes a while to let me access my emails, doesn't remove items that I've deleted, etc. I've been using it since it was first available in my area (probably 15+ years) so it's not like I don't know how to use it, but it has become unusable.


Is there an upgrade available? I'm on Version: 7.8.3-1.1.0-18.

Can I use a different email provider but maintain my comcast address? I guess I would have to forward all my emails from my Comcast account to another one to do that?

How many versions of this new email are out there?  What is the most current?  I checked and mine is :      Version: 7.8.3-1.1.0-11

Is susanrosevalley's version "more current" than mine?

ciao, bj


Re: Email Issues

I'm having issues with the email as well.  Yesterday the Windows 10 Anniversary update downloaded to my computer.  

Now the Comcast email page is slow to load.  I tried deleting a few emails and that isn't functioning.


In fact, when I sign on to the internet the Comcast/Xfinity homepage takes forever to load.  


So frustrating when I'm not that technically savy.