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Re: Cannot view any page other than account preferences, successful login always redirects me there.

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Regular Visitor

Re: Cannot view any page other than account preferences, successful login always redirects me there.

I'm also having the same problem, any help would be appreciated.

Accepted Solution

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Thank you for providing that information @JackieP12. I have made changes in the back-end to Migrate your username. Can you please try again and confirm if the issue is resolved? 

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Official Employee

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Hello JackieP12. I can assist you with your login issue. Can you please send me a private message with your current service address, full name, and account number so I can assist. 




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Official Employee

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Thank you for providing that information @JackieP12. I have made changes in the back-end to Migrate your username. Can you please try again and confirm if the issue is resolved? 




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Was your question answered?
Mark it as a solution!solution Icon
Regular Visitor

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Everything appears to be working fine now, Thank you.

Official Employee

Re: Cannot view any page other than account preferences, successful login always redirects me there.

Fantastic! You're always welcome. Thank you for using the Forums. Smiley Happy




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