Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,506

members

62

online now

1,952,582

discussions

Top

Questionable Email Received

New Poster

Questionable Email Received

I received an email from: rbmspark@comcast.net, the email had a reference number and that I purchased something for 400.00 US Dollers.  There is an invoice but my virus protection stopped it from showing. I sent an email to this address and it came back as unable to deliver. I NEED HELP. I don't want to be charged.

KJC54

Email Expert

Re: Questionable Email Received

It sounds like a phishing attempt.  You can better tell by reading this-------------------

 

https://customer.comcast.com/help-and-support/internet/comcast-verified-email/

 

You can report it here-----------------

 

https://constantguard.xfinity.com/help/

 

You can also call Comcast security and ask them about it--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon