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Problems with downloading xfinitiy wifi connection app for windows 10

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Problems with downloading xfinitiy wifi connection app for windows 10

 Hello,

 

I went to the https://wifi.xfinity.com/connect-devices.php site to try to download the xfinity wifi app for my computer, but when I do, the program that gets downloaded is a .mpi extension vs a .exe extension, so my computer can't open it the program to install the program.  Any suggestions on what to do?  Thanks

Gold Problem Solver

Re: Problems with downloading xfinitiy wifi connection app for windows 10

Did you mean an .MSI extension? Those are Windows Installer files (see https://www.google.com/search?q=msi+file), and the problem is probably that the file you are getting is empty ("Size: 0 bytes"). See http://forums.xfinity.com/t5/Your-Home-Network/Not-valid-package-installer/m-p/3016048#M269447 and replies.

 

Comcast thinks they fixed the problem. They didn't. I'm seeing this in Edge, IE, Firefox, and Chrome.

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