Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




Problem cutting and pasting a web image


Problem cutting and pasting a web image

Don't know if this has been addressed yet on the board. I can't seem to cut(copy) and paste an internet image into an email. Text works fine. Attaching from my HD works fine.

I spoke to a tech agent who said this is a server problem and they are addressing the issue and that many people have this problem. This was over a week ago. The problem persists. Am I doing something wrong? I've always been able to do this until the new mail system arrived. Is there some kind of setting I'm missing?