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Printer format probem

New Poster

Printer format probem

I have a problem printing email. When I hit the print option in Comcast email, I get a blank preview screen. If I hit cntrl P, I get a preview screen that shows overlapped data from the inbox, the note I'm trying to print and any adverts to the right. I don't get a good printout either way. I have Windows 11, printing to a Canon printer via wifi and using Micosoft edge. I don't have problems printing any other apps. Any ideas to fix? Thanks

Service Expert

Re: Printer format probem


tedgst wrote:

I have a problem printing email. When I hit the print option in Comcast email, I get a blank preview screen. If I hit cntrl P, I get a preview screen that shows overlapped data from the inbox, the note I'm trying to print and any adverts to the right. I don't get a good printout either way. I have Windows 11, printing to a Canon printer via wifi and using Micosoft edge. I don't have problems printing any other apps. Any ideas to fix? Thanks


When you view the Print Preview, can't you adjust the margins of the print to only include the email?




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New Poster

Re: Printer format probem

Unfortunately, I cant help but I am having the same problem. I cant print the NEW (argh) comcast email in microsoft edge. I get a blank page from within the comcast app and the garbled page view if I try from edge. I CAN print email from chrome, explorer and safari. I can also print in Edge from any other application.  It's clearly a comcast application issue with the new email; not a microsoft or printer issue. Comcast telephone support of no help of course. Will repost if i figure something out. So frustrating.

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