Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,757

members

1,268

online

29,218

topics

Top

Please help. Xfinity lost many email folders when I tried to rename one of them.

Regular Visitor

Please help. Xfinity lost many email folders when I tried to rename one of them.

I changed the name of an email folder containing many other sub-folders, and, Xfinity duplicated another folder with a similar name, instead. Now I have all duplicates, and the orginal folders are all missing. Also, many of the folders won't even open. Is there a way to fix this? 

Princess Leia Lucas®
Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 0 replies
  • 103 views
  • 0 kudos
  • 1 in conversation