Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,114

members

1,475

online

35,993

topics

Top

Plaxo

Frequent Visitor

Plaxo

I received an email from Plaxo, apparently the host of Comcast email (xfinity) stating they were going out of business at the end of the year.  What will happen to comcast email support after that?

Email Expert

Re: Plaxo

Plaxo supplied the address book and calendar functions for the Comcast email.  If you haven't been already, at some point you will be migrated to the new email format which is from Appsuite, and has it's own address book.  I just got an email from Comcast saying the calendar will be discontinued in December.  I don't know if Appsuite will be forthcoming with a calendar yet.  I have had no email from Plaxo so far.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Gold Problem Solver

Re: Plaxo


Latoque wrote: ... the new email format which is from Appsuite ...

Note that "App Suite" is the name of a product line, not of a company. The company is named "Open-Xchange". See https://en.wikipedia.org/wiki/Open-Xchange.

Frequent Visitor

Re: Plaxo

This is helpful information, but I have not yet seen anything official from Comcast which might help me through the transition.  Is something coming?  Are we on our own?

Email Expert

Re: Plaxo

If you are referring to the new email format, it will just happen.  You won't get any heads-up or anything.  There is no way of knowing when for any one account.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 4 replies
  • 356 views
  • 0 kudos
  • 3 in conversation