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Paypal and Twitter aren't spammers

Valued Contributor

Paypal and Twitter aren't spammers

Why are emails from Paypal and Twitter constantly being sent to the Spam folder? Haven't these two companies been around long enough for Comcast to know they don't send spam? How many more months will it take for the spam filters to be trained?

Official Employee

Re: Paypal and Twitter aren't spammers


rightfooted wrote:

Why are emails from Paypal and Twitter constantly being sent to the Spam folder? Haven't these two companies been around long enough for Comcast to know they don't send spam? How many more months will it take for the spam filters to be trained?


 

rightfooted-

 

The three Paypal item I see to you in the past 14 days that were tagged as spam, were due to them being relayed or sending via a service that is prohibited by paypal's DMARC policy.   We follow published policies to help cut down on forgeries and spam.   It's incumbant on senders to maintian that policy so it's accurate.

 

The twitter spamfoldering I'll look into - but in general, twitter generates a fair amount of spam reports from subscribers, and those spam reports are what drive spam foldering.

 

Hope this helps,


ComcastDaveL 





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