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Outlook email disappears

Frequent Visitor

Outlook email disappears

Unfortunately, I just discovered today, that when I go into my Comcast email and delete the incoming emails, it also deleted those same which came through to my Outlook. This never happened with my old laptop. What do I need to do to stop this from happening. I deleted some important emails today, and don't think I could get those back.

Official Employee

Re: Outlook email disappears

Hello,

 

To further isolate your issue I would like to verify additional information.

 

Have you recently migrated or configured your email cient into IMAP? 

 

If yes, do you have devices that are still configured in POP3?

 

Regards,

Queen

Premium Support





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