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Opening E-mail with Edge

Frequent Visitor

Opening E-mail with Edge

With my Surface 3 I am unable to open my Xfinity e-mail messages with a double tap on the screen. 

 

Does anyone know if I can adjust this?

Email Expert

Re: Opening E-mail with Edge

I'm not familiar with the Surface, but on my Dell touch screen in Edge they open with a single tap.




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Frequent Visitor

Re: Opening E-mail with Edge

Single touch, double touch...does not matter.  Do these MS products work with Comcast.net stuff and tablets or not?  Generally I end up in a freeze where I have to "recover the web page" or need to "Ctrl Alt Delete" to reset everything. Is Google and Firefox the only answer? 

Official Employee

Re: Opening E-mail with Edge

ervik, how are you accessing your emails? Is it from the native email app on the surface or another means? 




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Frequent Visitor

Re: Opening E-mail with Edge

I am trying to access the emails thru the Xfinity web bases app.

 

Official Employee

Re: Opening E-mail with Edge

Gotcha, ervik. Have you tried uninstalling it? 




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