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Message 1 of 4
197 Views

Every time I open email there is an emoji monkey head instead of an open envolope.  How do I change this?

3 REPLIES
Posted by
Email Expert

Message 2 of 4
168 Views

Where are you seeing this?  How are you accessing your email--------on a computer with a browser, or on a tablet or what?




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Message 3 of 4
120 Views

I am using an iPad Air. Do you know how I can get rid of that emoji? Any help would be greatly appreciated. 

Posted by
Official Employee

Message 4 of 4
72 Views

Hi Pab7, are you still seeing a monkey emoji while trying to access your email? If so, can you please provide a picture of your screen so that I can see what exactly you see on your end?




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