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Not receiving some emails

New Poster

Not receiving some emails

I'm receiving most emails just fine, but for some reason I'm not receiving emails from one specific source. I even tried having a friend forward emails that were from that same source and I didn't receive them. Other emails from her I receive just fine.  How do I remedy this?  It makes me wonder what other emails I may not be receiving. Thanks for any support you can provide.


Gold Problem Solver

Re: Not receiving some emails

Comcast Security Assurance blocks some emails for all sorts of odd reasons and might be able to help you with this. Give them a call at 1-888-565-4329 (from http://constantguard.comcast.net/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.