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Not receiving e-mail from certain addresses

New Poster

Not receiving e-mail from certain addresses

I've never had this problem before, but I'm not receiving any emails that come from the community college e-mail system where my husband works. I used to receive them, but today, three different people tried to send me an e-mail from the same place, and I didn't receive them. They aren't in my spam folder. What else should I check? Thank you.


The e-mail addresses are from xxxxxxx@iccms.edu



Gold Problem Solver

Re: Not receiving e-mail from certain addresses

Comcast Security Assurance should be able to help you with this. Call them at 1-888-565-4329 (from http://constantguard.comcast.net/dedicated-support/). Note that this is NOT one of the regular customer service numbers.

The first-line reps there are sometimes not very helpful. If so, be persistent, and keep at them until you get a satisfactory answer.