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Not receiving amazon email

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Not receiving amazon email

No longer receiving email from Amazon. Have tried from multiple devices and I believe it is only Amazon that are missing. They are not in Spam or Trash. Spent time on a call with amazon and after them sending numerous test emails while on the call, they suggested it may need Xfinity to resolve.

Email Expert

Re: Not receiving amazon email

You need to call Comcast security and see if there is a blocking issue for the Amazon domain---------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




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Official Employee

Re: Not receiving amazon email

Please login to the webmail system and verify you do not have a filter that is discarding the messages.  If you still cannot receive messages from Amazon, let me know, and we'll see what we can find on our end.





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