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None of my emails will open since I have received the new format.

New Poster

None of my emails will open since I have received the new format.

Since I have received my emails in the new Xfinity format, I can not open any of them. Help!

Email Expert

Re: None of my emails will open since I have received the new format.


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




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New Poster

Re: None of my emails will open since I have received the new format.

I am no longer having issues.

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