Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,786

members

29

online now

1,952,697

discussions

Top

None of my emails will open since I have received the new format.

New Poster

None of my emails will open since I have received the new format.

Since I have received my emails in the new Xfinity format, I can not open any of them. Help!

Email Expert

Re: None of my emails will open since I have received the new format.


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

New Poster

Re: None of my emails will open since I have received the new format.

I am no longer having issues.

Discussion stats
  • 2 replies
  • 216 views
  • 0 kudos
  • 2 in conversation