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No incoming email

Regular Visitor

No incoming email

 Other than test emails from Xfinity support (and 3 other regular emails)  I have not received new emails for 2 days.  As far as I can tell my settings are ok, and I have had several calls to support with no results, including one that was supposed to call me back.  I have a tech service number if needed.  But this is frustrating.  Can you help?

Email Expert

Re: No incoming email

Try sending your self a couple of emails from other non-Comcast accounts you have like Gmail, Outlook.com, Yahoo or something else.  Do they get through OK?




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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Regular Visitor

Re: No incoming email

I finally connected with a service tech, who said it  was a server problem.  He reset or did something and by next day, emails were back... For some reason popups were being blocked so any email with them didn't come thru,  i.e. 99%  All fixed now.