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New webmail AUTOMATIC refresh interval

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Frequent Visitor

New webmail AUTOMATIC refresh interval

What is the new webmail AUTOMATIC refresh time interval please? Is there any setting adjustment to change the interval?

 

Problem: I am receiving emails in "blocks".

Example: Four emails sent at four different times over a six minute period by the same sender arrived in my inbox at precisely the same time. This has happened repeatedly over the past three days (ever since the browser email format change by Comcast).

 

Thank you.

Accepted Solution

Re: New webmail AUTOMATIC refresh interval

AFAIK, there are no refresh rates in webmail programs.  Those are found in desktop email clients like Outlook or Thunderbird, or in mobile mail apps.  You can manually refresh it of course by clicking on the icon of two circular arrows.  If there is an irregularity it is probably at the server level.

View answer in context
Email Expert

Re: New webmail AUTOMATIC refresh interval

AFAIK, there are no refresh rates in webmail programs.  Those are found in desktop email clients like Outlook or Thunderbird, or in mobile mail apps.  You can manually refresh it of course by clicking on the icon of two circular arrows.  If there is an irregularity it is probably at the server level.




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Re: New webmail AUTOMATIC refresh interval

Question answered. Thanks much! I marked it as an accepted solution.

Gold Problem Solver

Re: New webmail AUTOMATIC refresh interval


Latoque wrote: AFAIK, there are no refresh rates in webmail programs. ...

Isn't that what   (gear icon) / Settings / Basic settings / Refresh interval   is about?

Email Expert

Re: New webmail AUTOMATIC refresh interval


BruceW wrote:

Latoque wrote: AFAIK, there are no refresh rates in webmail programs. ...

Isn't that what   (gear icon) / Settings / Basic settings / Refresh interval   is about?


Yup.  Forgot all about it.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Gold Problem Solver

Re: New webmail AUTOMATIC refresh interval


Latoque wrote:

BruceW wrote: ... Isn't that what   (gear icon) / Settings / Basic settings / Refresh interval   is about?

Yup.  Forgot all about it.


Understandable. A SHAME COMCAST DOESN'T DOCUMENT THIS STUFF!!!

 

Ooops! I said the "D" word!