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New email not marked in bold font

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New Poster

New email not marked in bold font

For some strange reason my new emails are not in the bold font when they come in so I can't tell if I've read them or not.  I did not change the settings, at least on purpose.  How do I get them to come in marked as unread, or in the bold font?

Accepted Solution

Re: New email not marked in bold font


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.

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Email Expert

Re: New email not marked in bold font


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




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New Poster

Re: New email not marked in bold font

I tried clearing my history and restart, but that didn't work. I use Google Chrome as my browser and it's synced with my phone, an Android, so I don't want to change browsers....unless I can without messing all that up. I just don't know enough about that.
Email Expert

Re: New email not marked in bold font


quecantemos wrote:
I tried clearing my history and restart, but that didn't work. I use Google Chrome as my browser and it's synced with my phone, an Android, so I don't want to change browsers....unless I can without messing all that up. I just don't know enough about that.


You don't have to stop using Chrome to just try another browser-------maybe Firefox or Edge.  If that doesn't fix it then no harm done.  Using a different browser on the computer wouldn't have any effect on the phone.




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New Poster

Re: New email not marked in bold font

Thanks, Latoque.  I did check my email using Edge and the unread emails were in the bold font.  

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