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New e-mail Problem

New Poster

New e-mail Problem

I cannot seem to edit an e-mail in my Drafts folder.  Initially, I received a msg stating, "cannot load editor."  A second attempt just seem to hang.  I like many of the features of the new e-mail version, but it does seem noticably slower and a little buggy.

Email Expert

Re: New e-mail Problem

I cannot duplicate this issue.  Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




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New Poster

Re: New e-mail Problem

The specific problem I experienced seems to have gone away.  It may have been related to some Windows 10 updates that were taking place when I attempted to edit my draft e-mail.