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New Xfinity Webmail - Create Filter Rule

Frequent Visitor

New Xfinity Webmail - Create Filter Rule

I am trying to create a filter rule for an email.  While viewing the email when I click the More Actions - Create Filter Rule link nothing happens.  I white listed the domain so it's not the adblocker. 

 

As a work around I go to the overall General Settings - Mail - Filter Rules to add to or create a filter.

 

Anyone else having this issue?

Email Expert

Re: New Xfinity Webmail - Create Filter Rule

Yes.  This is a known issue and I have reported it to the Comcast email team.  New system--------new glitch.  Hopefully, it will get sorted out sooner rather than later.  In the interim, you can access your filters by clicking on the gear icon in the upper right corner of the page, then on Settings.  Under Mail you will see Filter Rules.




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Regular Visitor

Re: New Xfinity Webmail - Create Filter Rule

I am having a worse problem. More Actions doesn't work. Or even when I go to settings > Mail filter rules is NOT listed.

Service Expert

Re: New Xfinity Webmail - Create Filter Rule


wrote:

I am having a worse problem. More Actions doesn't work. Or even when I go to settings > Mail filter rules is NOT listed.


So, you're not seeing this?

appsuite mail settings1.jpg

 

Or This?

 

filter rule.JPG

 

 




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Email Expert

Re: New Xfinity Webmail - Create Filter Rule

Just to add---------going to Filter rules in the Settings should work.  However, clicking on the hamburger icon to get the drop-down menu with "Create filter rule" is still not functional.




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