Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,019

members

1,105

online

36,514

topics

Top

New Email System

Regular Visitor

New Email System

Slow to connect when checking email.  Sometimes (most-of-the-time) cannot connect.  The old system was functioning great, why change it?  It was not broken!  Very sluggish in processing information!  It's overall unacceptable!

 

Email Expert

Re: New Email System


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: New Email System

I agree, old email was better.  My complaint is the "autofill" option when composing a letter.  It isn't working on the new system and must use my directory.

Email Expert

Re: New Email System

The auto-fill should use contacts from the address book, or that you have sent or received emails from even if they are not in the address book.  Check your settings and make sure you have both send and receive options enabled.  From the Inbox page, click on the gear icon in the upper right corner, then on Settings.  Under "Mail settings" you will see "Common".  It's in there.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Frequent Visitor

Re: New Email System

I totally agree with you.  My experiernce is the same as yours.

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 4 replies
  • 238 views
  • 0 kudos
  • 4 in conversation