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New Email System Thru Comcast

Regular Visitor

New Email System Thru Comcast

Ever since Comcast changed email system, i receive emails on imac, iphone and ipad but when I move, delete, etc., it is in sync with iphone and ipad but not imac.  So I have to re-do, move emails, etc. twice.  Any ideas?

 

Thank you.

 

Kathy

Email Expert

Re: New Email System Thru Comcast

On the iMac are you using Mac Mail?  If so, is the account enabled in it using IMAP? If so, everything should be synced with the other devices.  If you are using POP3, it won't be synced.




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Regular Visitor

Re: New Email System Thru Comcast

No, I am not using imac's email.  Only Comcast.

Email Expert

Re: New Email System Thru Comcast

What you are describing doesn't make any sense unless you are referring to local folders that are not IMAP compliant.  Anything you do to an email in one device should be reflected on any other device as long as they are all using a client with the account enabled with IMAP.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
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