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Due to computer problems I had to reinstall my Comcast e-mail account to Windows. I followed the directions exactly. However, I am able to sent e-mail but am not receiving any. The error code I received is "Solvent Error 10061 0X800CCCOE".
What can be done?
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Are you ONLY using XfinityConnect to access email, or are you also using an email client such as Windows Live Mail, Outlook,etc? If you do use an email client, post back which ports you are using for POP3 and SMTP.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
Windows (Vista) is the host
Incoming is mail.comcast.net
Outgoing is smtp.comcast.net
SMTP is 465
Incoming is 995
The error message reads:
"The connection to the server has failed. Account: 'mailcomcast.net', Server: 'mailcomcast.net', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E"