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NEED HELP

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NEED HELP

WHY I CANOT SEE MY EMAIL,WHEN I SHOULD HAVE SOME.

Gold Problem Solver

Re: NEED HELP

What happens if you send a test email to yourself? Does it send? Do you receive it?

Check your "Email Safe List" setting under Users & Preferences / (username) / Email Settings at https://customer.comcast.com/Secure/UserSettings. This option sometimes gets turned on when it should be off. If you can't find the "Email Safe List" setting you'll need to log in with the Primary user ID.