Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,097

members

1,224

online

36,166

topics

Top

My mouse stopped working as I was typing an email. I changed the battery but it still won't work.

New Poster

My mouse stopped working as I was typing an email. I changed the battery but it still won't work.

My mouse stopped working. Changed the battery. Still nothing. What did I do and how can I get it back to normal. HELP please.

 

Service Expert

Re: My mouse stopped working


@amelia123 wrote:

My mouse stopped working. Changed the battery. Still nothing. What did I do and how can I get it back to normal. HELP please.

 


My mouse stops working from time to time, too.  I usually just reset the battery in the slot and move the scroll wheel until the green light comes on.  Sometimes I have to do it a few times.  They get finicky after a time.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 101 views
  • 0 kudos
  • 2 in conversation