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My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

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My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

Service Expert

Re: My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

If you're using only Xfinity Connect webmail you won't have to do anything.




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Contributor

Re: My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

Just log in to yourcomcast email as you always did.

Service Expert

Re: My laptop is dying. When I buy a new one, how can I switch over my Xfinity email?

If you are using an email client (Windows Live Mail, Outlook, Thunderbird, etc) there are some things to consider.

 

1) If set up for POP mail and the client is not configured to leave a copy of messages on the server, any mail in the client inbox will not be in the client when set up on the new computer

 

2) If it is configured to leave a copy of messages on the server using POP, they will download into the client on the new computer.

 

3) If the client is set up for Comcast mail using IMAP, the mail and any folders you have created will automatically be synched and will be available in web mail and the client. The best thing to do to keep the mail is to use the IMAP settings in the client on your current laptop. Since the mail will be on the server it will download to the client on the new computer when the client is configured for Comcast mail access.




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