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My incoming e-mails.

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Regular Visitor

My incoming e-mails.

Since last Saturday I have not been receiving my usual e-mails. What happened to them?

Accepted Solution

Re: My incoming e-mails.

Carol, Thank you for your reply. I'll try your suggestions. I'm 89 and a little slow.

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Gold Problem Solver

Re: My incoming e-mails.

Are you getting any error messages?do you only use Xfinity Connect, or do also use another email program smartphone,or tablet?
Which browser/ version are you using? Did you clear your cache?
Have you tried a different browser huzttotestZ.

Have you checked your Email Settings in yor account to be sure Safe List is not on?
CC


Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Regular Visitor

Re: My incoming e-mails.

Carol, Thank you for your reply. I'll try your suggestions. I'm 89 and a little slow.