Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,851

members

14

online now

1,953,714

discussions

Top

My email word processing needs updating. I cannot change fonts or colors.Microsoft Word capability, at a min.

Regular Visitor

My email word processing needs updating. I cannot change fonts or colors.Microsoft Word capability, at a min.

My email word processing needs updating.  I cannot change fonts or colors. It should at least be comparable to the old Microsoft Word capability.  Any ideas?

Email Expert

Re: My email word processing needs updating. I cannot change fonts or colors.Microsoft Word capability, at a min.

What "email word processing" are you referring to?  Something in your Comcast webmail account or in a client like Outlook or what?




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Regular Visitor

Re: My email word processing needs updating. I cannot change fonts or colors.Microsoft Word capability, at a min.

I use the basic "word processing" capability in the email body.

 

Other accounts I have with other carriers allow me to chnage colors fonts, etc.

It would appear that capability is here but when I select a feature and start typing, it immediayely sends the curaor back the the top with no changes at all.

Email Expert

Re: My email word processing needs updating. I cannot change fonts or colors.Microsoft Word capability, at a min.

I have found the best way to use the HTML features in Comcast webmail is to type something you want to change, select (highlight)  it, and then make the changes to it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon