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My email icon is not showing up on my homepage. I am using Mac 10.7

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My email icon is not showing up on my homepage. I am using Mac 10.7

My email icon is not showing up on my hompage. I am using Mac 10.7

Email Expert

Re: My email icon is not showing up on my homepage. I am using Mac 10.7

What are you using for a homepage?  Xfinity or something else?




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New Poster

Re: My email icon is not showing up on my homepage. I am using Mac 10.7

I am a Mac OSX 10.7.5 user, and my Xfinity homepage is no longer

displaying the icons across the top. This includes the envelope icon,

which allows me access to my comcast email. I spent a lengthy time

this afternoon with comcast support attempting to solve the problem,

but I'm still unable to access my email. There were instances of this 

happening for about two weeks now. I was able to eventually get 

the icon to access my email to appear by continuing to reload the 

Xfinity homepage. But this no longer works either. I have tried accessing

the Xfinity homepage in Google Chrome, as well as in Firefox, but

no icons appear, and tech support has offered no alternative method to access

my email.  Fix it!   FIX IT!

New Poster

Re: My email icon is not showing up on my homepage. I am using Mac 10.7

where are the answers to the questions? I only am seeing questions

 

Email Expert

Re: My email icon is not showing up on my homepage. I am using Mac 10.7


@mixRman wrote:

I am a Mac OSX 10.7.5 user, and my Xfinity homepage is no longer

displaying the icons across the top. This includes the envelope icon,

which allows me access to my comcast email. I spent a lengthy time

this afternoon with comcast support attempting to solve the problem,

but I'm still unable to access my email. There were instances of this 

happening for about two weeks now. I was able to eventually get 

the icon to access my email to appear by continuing to reload the 

Xfinity homepage. But this no longer works either. I have tried accessing

the Xfinity homepage in Google Chrome, as well as in Firefox, but

no icons appear, and tech support has offered no alternative method to access

my email.  Fix it!   FIX IT!


In the upper right corner of the page do you see a three-dot ellipse?  If so click on that and you should see the icons.  If not, scroll to the bottom of the page and under "I want to" click on "Check Email and Voicemail".  That should work until you get your icons sorted out.




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I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

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