My Emails Are Recieved as if they are from "Comcast" rather than Me

KK_in_CT · ‎04-12-2018

I checked my settings, and it has my name correctly in the setup. However when my emails are received, the From field shows as Comcast. This is a problem, as my personal emails end up in peoples' spam/junk folders becuase their email systems mark them as advertising or junk and they never see them. How can I possibly correct this if my name is already in the appropriate box in the setup?? Very frustrating.

Latoque · ‎04-12-2018

Are you using only the webmail UI and a browser to send? Or are you using a client like Outlook or Thunderbird? Or are you on a mobile device using the mail app on it?

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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer! solution Icon

I am not a Comcast employee.

Was your question answered?
Mark an Answer! solution Icon

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My Emails Are Recieved as if they are from "Comcast" rather than Me

My Emails Are Recieved as if they are from "Comcast" rather than Me

My Emails Are Recieved as if they are from "Comcast" rather than Me

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