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Mozzilla Thunderbird Contacts wont import

New Poster

Mozzilla Thunderbird Contacts wont import

I am trying to import my address book from Mozilla Thunderbird via CSV and your website wont accept it saying "please select a valid file"

 

I have uploaded the same file to Gmail so I know I exported it correctly.

 

I tried to import the contacts from gmail to your site and that didn't work either.

 

What am I doing wrong.

Email Expert

Re: Mozzilla Thunderbird Contacts wont import

You're not doing anything wrong.  Plaxo can be sticky somethimes.  Try doing the import by going directly to their website.  Sign in using your Comcast ID and password.------------------

 

https://www.plaxo.com/auth?secure=1

 

Once on the landing page click on Address Book in the toolbar, then on the gear icon at the top of the contacts list, and then on Import.  See if that works better.




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