Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,019

members

1,000

online

36,514

topics

Top

Moving Modem into different room

ANSWERED
Contributor

Moving Modem into different room

I'm not sure if the is the right sub-fourm but I would like re-route my internet wiring to a different room in the house. Can I pay comcast to do it and how much would this cost? 

Thanks

Accepted Solution

Re: Moving Modem into different room

buy a splitter!

sam

View answer in context
Networking Expert

Re: Moving Modem into different room

Your modem plugs into any tv antenna outlet in any room (using ordinary coaxial cable) provided that there is no limiting filter or amplifier in the way.  I would suggest taking it to the desired room and trying it.  You can always take it back if it does not work.

sam




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Contributor

Re: Moving Modem into different room

Are you talking about the RF outlet on my cable box or something else?

Connection Expert

Re: Moving Modem into different room

He's talking about the RF cable connector on you modem. You'll need a short piece of jumper coax cable.Try it on any outlet in any room. If the outlet/s is/are actually connected behind the wall then the modem should work provided that the signal at the outlet is adequate. You won't know until you try it.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Contributor

Re: Moving Modem into different room

Are you talking about a electrical wall outlet or a special tv outlet? 

Networking Expert

Re: Moving Modem into different room


emmyamelia wrote:

Are you talking about a electrical wall outlet or a special tv outlet? 


The modem should have three wires to it.

One is the electrical wall outlet that can be connected to any one nearby.

Two is a coaxial cable from a tv antenna outlet and not from any cable box outlet.

Three is a wire from the modem to your computer. 

 

We are talking about the second wire.  We have assumed that you have a Comcast wire coming into your house and splitting into at least two parts with one going to the cable box and the other going to the modem.

sam




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Contributor

Re: Moving Modem into different room

I think I understand what your talking about, sadly we have 2 tv antenna outlet (not including the one that is being used already for the modem) and they are both being used by a tvs. so is it possible to buy a splitter or do I need to pay comcast or a 3rd party company to put another tv antenna outlet in? 

Networking Expert

Re: Moving Modem into different room

buy a splitter!

sam




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 7 replies
  • 25094 views
  • 0 kudos
  • 3 in conversation