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This is not something you can fix yourself. The error you are seeing usually indicates a coding issue in the account. I'm escalating this to the forum administrator for further follow-up.
Hi sherin, I can assist with your emails and making sure they are on your current account. I will send you a private message to further assist.
At the top of each Forum page you will see a small envelope
This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.
The gray envelope icon will have a number next to it if you have any new messages waiting.
To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.
Hi sherin2, thank you for working with me via private message and glad they we were able to get your email working properly by transferring all your emails to the new accounts and sending a refresh.