Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,365

members

50

online now

1,954,188

discussions

Top

Missing emails

Frequent Visitor

Missing emails

I have had some emails addressed to my account never meterailize. They are specifically hotel reservations (2 different hotels) and cancellation alerts from my place of work.

 

Apparently they have been sent but never reached me. I checked spam and trash.  Any idea what is going on? 

Email Expert

Re: Missing emails

Call Comcast security and see if there is a blocking issue with those domains-------------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon